Privacy Policy

1. Introduction

Aimeice Technologies LLC, operating Xliff AI Translator™ ("we", "our", "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our XLIFF file translation service.

2. Information We Collect

2.1 Personal Information

• Name and email address (during registration)
• Subscription and payment information
• Service usage data

2.2 Translation Files

We process XLIFF files that you upload for translation. These files are temporarily stored to ensure translation quality and may contain text that requires translation.

2.3 Technical Information

• IP address and browser information
• Service usage data and error logs
• Cookies and similar technologies

3. How We Use Your Information

• Providing and improving the translation service
• Processing payments and managing subscriptions
• Communicating with you about the service
• Ensuring security and preventing fraud
• Complying with legal obligations

4. Information Sharing

We do not sell, rent, or share your personal information with third parties, except as described in this policy:

• Paddle.com (Merchant of Record) — our reseller and payment processor
• Service providers (hosting, analytics)
• AI translation services (Claude, OpenAI)
• Legal requirements
• Protection of our rights and security

4a. Payments and Billing (Paddle)

Our order process and payments are conducted by our online reseller Paddle.com. Paddle is the Merchant of Record for all our orders and handles customer service inquiries relating to billing, and processes and stores your payment details (such as card information) on our behalf. We do not store full payment card details on our servers.

Paddle acts as an independent data controller for the payment data it processes. Please review Paddle's Privacy Policy and Buyer Terms for details on how they handle your information.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security audits
• Limited access to personal information
• Monitoring and threat prevention

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your information
• Restrict processing of information
• Transfer data to another service
• Withdraw consent for processing

7. Cookies

We use cookies to improve website functionality, analytics, and personalization. You can manage cookie settings in your browser.

8. Changes to Policy

We may update this Privacy Policy. We will notify you of significant changes via email or website notification.

9. Contact Information

If you have questions about this Privacy Policy, please contact us: